A Vibrator Company Collected Customers Data Without Their Knowledge, Claims Lawsuit

A Vibrator Company Collected Customers Data Without Their Knowledge, Claims Lawsuit

Buzz kill

The manufacturer has products that correspond with Body Chat. It’s an app that allows users, or their partners, to control the buzz buddy remotely via Bluetooth connection.  Users sync their adult toy to a playlist and choose vibration power and patterns. Lovense says it’s perfect for users in long distance relationships.

In the suit,  Lovense is said to be able to record how users utilize the device. They then send the information to their servers. The suit states Lovense secretly collects “intimate details about its customers”, including e-mail addresses.

Wiretap act

Pictured is the Body Chat app which corresponds to products made by Lovense

The Wiretap Act, codified by 18 U.S. Code § 2511, is a federal law aimed at protecting privacy in communications with other persons. Typically, when you think of a “wiretap,” the first thing that comes to mind is someone listening to your telephone calls. But the Act protects more than that.

The Hong Kong company violated the Federal Wiretap Act. The Act  “generally prohibits the intentional ‘interception’ of ‘wire, oral, or electronic communications’.”

The lawusit says that Lovense’s violation caused customers who used the company’s app to “suffer harm.” Because of this, the plaintiffs are looking for monetary compensation.

In 2015, a security firm said Lovense’s products were at risk of being hacked. They cautioned customers that they were not secure.

 

 

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